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Loading the pageChatDek answers every visitor from your own business information, books appointments inside the chat, captures leads and hands the conversation to your team when a person is needed. One line of code puts it on your website.
Visitors ask
Are you open on Saturdays?
Can I book a check-up next Tuesday?
Could someone send me a quote?
Can I speak to a person, please?
Your portal shows
Example numbers
Live demo
Enter your website address. We read a handful of your public pages, then you can chat with a demo assistant that answers from what it found.
Enter your details and website address. We read your public pages, then you can chat with a demo assistant that answers from them.
For this demo we read up to 30 public pages of your site. No account needed.
How it looks
Your assistant does the first line of work. You see the results, step in when it matters and keep every customer in one place.
The problem
Usually because they could not get a quick answer. People browse in the evening and on weekends, and most small teams cannot reply to every question right away. An AI receptionist on your website closes that gap.
What are your prices?
10:04 pm · no reply
A visitor wants to know your prices or opening hours at 10 p.m. If nobody answers, they often move on to the next website.
Can I book for Thursday?
Please call us in office hours
Calling during office hours or waiting for an email reply puts people off. Some never book at all.
Sent a message yesterday...
Buried in the inbox
Questions come in through forms, email and phone. Without one place to see them, good inquiries slip through.
What it is
ChatDek is an AI chatbot that lives on your website and works as an AI receptionist for the front desk you cannot staff around the clock. It learns your business from the information you give it, answers visitors’ questions, books appointments and collects contact details, and lets your team step in whenever a person is needed.
Answers from your own business information, not generic web content
Books appointments inside the chat (Pro plan and above)
Saves every lead together with the conversation
Hands the chat to your team when a visitor asks for a person
Works on WordPress, Shopify, Wix, Webflow, Squarespace or any HTML site
Smile DentalAI
Online - Replies instantly
10:24 AM
10:25 AM
Powered by Chatdek
How it works
Four steps, no coding. Everything is managed from the ChatDek portal.
Create your free account at app.chatdek.com, verify your email and choose a plan.
Write knowledge base entries or upload documents: services, prices, hours, policies and FAQs.
Set the assistant's tone and rules, then style the widget to match your brand.
Copy one script tag into your site. It takes about 2 minutes on WordPress, Shopify, Wix or any site.
<script src="https://widget.chatdek.com/widget.js" data-key="YOUR_KEY" async></script>Features
One AI chat widget for answers, appointment booking, lead capture and live help, with a portal to manage it all.
Smile DentalAI
Online - Replies instantly
10:24 AM
10:25 AM
Powered by Chatdek
Your AI receptionist on the website: answers visitors 24/7 from your own business information, in the tone and rules you set, in 16 languages.
Write entries or upload PDF, Word, text and CSV files. Every plan can also read your website.
Visitors pick a service, time and staff member inside the chat. You approve or auto-confirm. Pro plan and above.
Collect names, emails and phone numbers during the chat. Every lead is saved with its conversation.
Visitors can ask for a person. Your team sees live chats in the portal and takes over when needed.
Quote requests, inquiries and sign-ups collected in the chat. Start from a template or build your own.
See visitor and conversation activity, and search your full chat history. Pro plan and above.
Match your brand: colors, logo, avatar, greeting, launcher style and position, all from the portal.
Run several assistants, each with its own name, photo and job, such as sales, bookings or support.
Chats, forms and emails become numbered tickets your team can assign, answer and track. Pro plan and above.
Read and answer customer email next to your chats and tickets. Pro plan and above.
POST /your-endpoint
{ "event": "lead.created" }
Send leads, tickets and bookings to your own systems as they happen. Pro plan and above.
Run several websites from one account, add team members with per-site access, and remove ChatDek branding on Agency and Scale.
Who it’s for
Clinics, restaurants, real real estate agents, software companies and agencies all have customers asking the same questions. Here is how ChatDek fits each one.
Do you do teeth whitening?
Answer treatment and price questions, and let new patients book a visit inside the chat.
Do you have vegan options?
Cover menus, opening hours, dietary questions and table or event requests around the clock.
Is the two-bedroom still available?
Answer listing and area questions, collect buyer and seller details, and book viewings.
Can I add another client site?
Run ChatDek on up to 10 client websites with team permissions and white label on the Agency plan.
Comparison
Answering questions
Answers 24/7 from your own knowledge base
Waits until someone on your team replies
Booking appointments
Visitors pick a time inside the chat (Pro and above)
Visitors look for a separate booking page or call
Talking to a person
Your team takes over live from the Human Handoff inbox
A message sits in an inbox until someone checks
Collecting details
Leads and custom forms saved with the full conversation
Fixed form fields without the conversation
More than one website
Up to 2 sites on Pro, 6 on Agency and 12 on Scale, with white label on Agency and above
Usually set up one site at a time
Pricing
Four plans: Starter, Pro, Agency and Scale. Pay for 1, 3, 6 or 12 months up front, and save on longer periods. Try Pro free for 14 days, no card needed.
Pay for 1, 3, 6 or 12 months up front. Longer periods usually cost less per month.
AI chat, knowledge base and a contact form for one small business website.
Bookings, support tickets, live chat takeover and reports for one or two businesses.
White label, six websites, client logins and the full toolset for agencies running chat for clients.
Twelve websites, higher limits, faster support and a named review call for large agencies.
FAQ
Short answers about ChatDek, setup and plans.
ChatDek is an AI chat widget for business websites. It answers visitors from your own business information, books appointments inside the chat, captures leads and hands conversations to your team, all managed from one portal at app.chatdek.com.
Both. ChatDek is an AI chatbot that sits on your website and acts as an AI receptionist: it greets visitors, answers their questions from your own information, books appointments, takes contact details and passes the chat to your team when a person is needed. It does not answer phone calls.
Live chat needs a person online to reply. An AI chatbot answers instantly, at any hour, from your information, and can hand the conversation to a person. ChatDek combines both: the AI answers first, and your team can take over live from the portal.
No, and it should not. It handles repeated questions, bookings and first contact, so your team can spend time on the conversations that need a person. Visitors can ask for a human at any time.
No. ChatDek does not sell personal data or use it to train AI models. Chat messages are sent to its AI provider only to write replies. Details are in the privacy policy.
You add your services, prices, hours, policies and FAQs to the ChatDek knowledge base, and you can upload PDF, Word, text or CSV files. On every plan, ChatDek can also read your website and refresh it automatically: monthly on Starter, weekly on Pro and daily on Agency and Scale.
Yes. On Pro, Agency and Scale plans, visitors can choose a service, a staff member, a date and a time inside the chat. You manage bookings from a calendar in the portal, with email confirmations and reminders.
The visitor taps "Talk to a human" and your team sees the chat in the Human Handoff inbox, where they can take over live and hand it back to the AI later. You can also offer WhatsApp, phone or email links.
ChatDek works on WordPress, Shopify, Wix, Webflow, Squarespace and any other website where you can add a script. You paste one snippet before the closing body tag, which takes about 2 minutes.
ChatDek plans start with Starter, followed by Pro, Agency and Scale. Current prices are on the pricing page. You can pay monthly or for 3, 6 or 12 months up front; longer periods cost less per month.
ChatDek supports 16 languages: English, Dutch, German, French, Spanish, Italian, Portuguese, Turkish, Arabic, Russian, Hindi, Urdu, Persian, Bengali, Chinese and Japanese, with right-to-left layout for Arabic, Urdu and Persian.
Still have a question? Contact us or email info@chatdek.com.