Comparison

Chatdek vs LiveChat: which AI chatbot fits?

LiveChat is a live chat platform priced per user with AI agents and monthly AI resolution limits. Chatdek is priced per plan, not per user, and includes booking and lead capture. LiveChat suits support teams that want per-seat control; Chatdek suits small teams that want a fixed price.

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At a glance

Chatdek and LiveChat side by side

	Chatdek	LiveChat
Best for	You are a small business that wants one fixed-price plan with an AI receptionist and bookings.	You need enterprise security features or per-seat control for a support team.
Pricing as listed	Plans from $21 a month, after a 7-day Agency trial with no card	Essential at $19 per user a month billed annually ($25 monthly billing), with 1 AI agent and 10 AI resolutions a month.
AI answers	Included in every plan, with monthly AI chat limits per plan	Essential at $19 per user a month billed annually ($25 monthly billing), with 1 AI agent and 10 AI resolutions a month.
Not offered	Phone calls, WhatsApp Business API, payments in the chat	See its pricing page for current limits

Compared on October 15, 2026. Competitor details come from its public pricing page and may have changed since.

Pricing

What LiveChat lists for pricing

Essential at $19 per user a month billed annually ($25 monthly billing), with 1 AI agent and 10 AI resolutions a month.
Growth at $79 per user a month billed annually ($99 monthly billing), with 10 AI agents and 200 AI resolutions a month.
Enterprise on custom pricing, with SSO, SOC 2 Type 2 and a white-label widget listed.
Extra packages of 50 AI resolutions are listed at $49.50.

Source: LiveChat pricing page, read on October 15, 2026. Prices change, so check the source before deciding.

Chatdek plans start from $21 a month, with the AI assistant and lead capture in every plan. Booking, support tickets and live chat takeover are on Pro and above. See current Chatdek plans.

Where LiveChat is stronger

A mature live chat product with chat supervision and takeover on Growth
Enterprise features such as SSO, audit logs and SOC 2 Type 2 on custom plans

Where Chatdek is stronger

One product for AI answers, appointment booking inside the chat, lead capture and contact options for a person (live takeover on Pro and above)
Up to 16 chat languages with right-to-left layout (2 on Starter, 5 on Pro, 16 on Agency and Scale), and translated forms and booking emails
Built for small business and local-service websites, with industry setups and one-line install
A 7-day Agency trial with no card, and plan prices shown on the pricing page
Plans priced for the whole team rather than per user

Which should you choose?

Choose LiveChat if

You need enterprise security features or per-seat control for a support team.

Choose Chatdek if

You are a small business that wants one fixed-price plan with an AI receptionist and bookings.

Where Chatdek is not the right fit

Chatdek does not answer phone calls, does not connect to the WhatsApp Business API, does not take payments in the chat and is not a full enterprise helpdesk. If you need those, look at a broader platform.

Questions

Chatdek and LiveChat: common questions

Is Chatdek a LiveChat alternative?

For small businesses wanting AI answers and bookings, yes. LiveChat is stronger for larger support teams.

How does LiveChat count AI usage?

It lists a monthly number of AI resolutions per plan and sells extra packages. Chatdek lists a monthly number of AI chats per plan.

Does Chatdek charge per user?

No. Plans include a number of team logins: 1 on Starter, 3 on Pro, 8 on Agency and 20 on Scale.