Comparison

Chatdek vs Tidio: which AI chatbot fits?

Tidio and Chatdek are both AI chat widgets for websites. Tidio lists a free plan and a separate Lyro AI agent add-on, and is a broad customer-service platform. Chatdek is narrower: an AI receptionist for business websites with booking, leads and a way to reach a person in the plans. Choose by whether you need breadth or a simple all-in-one for a local business.

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At a glance

Chatdek and Tidio side by side

	Chatdek	Tidio
Best for	You run a small or local business and want an AI receptionist that answers, books and captures leads from one plan.	You run a larger support operation, want a permanent free plan, or rely on many third-party integrations.
Pricing as listed	Plans from $21 a month, after a 7-day Agency trial with no card	Free plan at $0 a month, listed with 50 billable conversations.
AI answers	Included in every plan, with monthly AI chat limits per plan	The Lyro AI agent is a separate add-on, listed from $32.50 a month for 50 Lyro AI conversations.
Not offered	Phone calls, WhatsApp Business API, payments in the chat	See its pricing page for current limits

Compared on October 15, 2026. Competitor details come from its public pricing page and may have changed since.

Pricing

What Tidio lists for pricing

Free plan at $0 a month, listed with 50 billable conversations.
Starter from $24.17 a month and Growth from $49.17 a month, shown on its default billing view.
Plus from $300 a month plus usage; Premium on request.
The Lyro AI agent is a separate add-on, listed from $32.50 a month for 50 Lyro AI conversations.

Source: Tidio pricing page, read on October 15, 2026. Prices change, so check the source before deciding.

Chatdek plans start from $21 a month, with the AI assistant and lead capture in every plan. Booking, support tickets and live chat takeover are on Pro and above. See current Chatdek plans.

Where Tidio is stronger

A permanent free plan if you only need basic live chat
A larger platform with ticketing and many third-party integrations, for example for online stores
Higher plans for larger customer-service teams

Where Chatdek is stronger

One product for AI answers, appointment booking inside the chat, lead capture and contact options for a person (live takeover on Pro and above)
Up to 16 chat languages with right-to-left layout (2 on Starter, 5 on Pro, 16 on Agency and Scale), and translated forms and booking emails
Built for small business and local-service websites, with industry setups and one-line install
A 7-day Agency trial with no card, and plan prices shown on the pricing page

Which should you choose?

Choose Tidio if

You run a larger support operation, want a permanent free plan, or rely on many third-party integrations.

Choose Chatdek if

You run a small or local business and want an AI receptionist that answers, books and captures leads from one plan.

Where Chatdek is not the right fit

Chatdek does not answer phone calls, does not connect to the WhatsApp Business API, does not take payments in the chat and is not a full enterprise helpdesk. If you need those, look at a broader platform.

Questions

Chatdek and Tidio: common questions

Is Chatdek an alternative to Tidio?

Yes, for businesses that want an AI chat widget on their website. Chatdek focuses on answers, bookings, leads and handoff for small businesses, while Tidio covers a wider customer-service platform.

Which is cheaper, Chatdek or Tidio?

It depends on what you need. Tidio lists a free plan and charges separately for its Lyro AI agent. Chatdek has a 7-day Agency trial (starts when your chat goes live) and includes the AI assistant in every plan. Compare the current pricing pages for both before you decide.

Does Chatdek have a free plan?

No permanent free plan. Chatdek offers a 7-day free trial of Agency with no card needed.