Comparison

Chatdek vs Crisp: which AI chatbot fits?

Crisp is a customer-messaging platform priced per workspace, with an omnichannel inbox and AI credits. Chatdek is a focused AI receptionist for websites with booking and lead capture. Crisp suits teams who want one inbox across channels; Chatdek suits businesses that want the website chat to answer and book.

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At a glance

Chatdek and Crisp side by side

	Chatdek	Crisp
Best for	You want your website chat to answer from your own information and book appointments.	You want one shared inbox across several messaging channels and a workflow builder.
Pricing as listed	Plans from $21 a month, after a 7-day Agency trial with no card	Free plan for 2 seats, listed with no AI credits.
AI answers	Included in every plan, with monthly AI chat limits per plan	Free plan for 2 seats, listed with no AI credits.
Not offered	Phone calls, WhatsApp Business API, payments in the chat	See its pricing page for current limits

Compared on October 15, 2026. Competitor details come from its public pricing page and may have changed since.

Pricing

What Crisp lists for pricing

Free plan for 2 seats, listed with no AI credits.
Mini at $45, Essentials at $95 and Plus at $295 per workspace per month.
AI credits included: $5 on Mini, $25 on Essentials and $75 on Plus, described as roughly 90, 450 and 1,350 automated conversations.
Additional agents listed at $10 a month.

Source: Crisp pricing page, read on October 15, 2026. Prices change, so check the source before deciding.

Chatdek plans start from $21 a month, with the AI assistant and lead capture in every plan. Booking, support tickets and live chat takeover are on Pro and above. See current Chatdek plans.

Where Crisp is stronger

A free plan with two seats
An omnichannel inbox and a no-code chatbot workflow builder on Essentials
White labeling and 100+ integrations on Plus

Where Chatdek is stronger

One product for AI answers, appointment booking inside the chat, lead capture and contact options for a person (live takeover on Pro and above)
Up to 16 chat languages with right-to-left layout (2 on Starter, 5 on Pro, 16 on Agency and Scale), and translated forms and booking emails
Built for small business and local-service websites, with industry setups and one-line install
A 7-day Agency trial with no card, and plan prices shown on the pricing page

Which should you choose?

Choose Crisp if

You want one shared inbox across several messaging channels and a workflow builder.

Choose Chatdek if

You want your website chat to answer from your own information and book appointments.

Where Chatdek is not the right fit

Chatdek does not answer phone calls, does not connect to the WhatsApp Business API, does not take payments in the chat and is not a full enterprise helpdesk. If you need those, look at a broader platform.

Questions

Chatdek and Crisp: common questions

Is Chatdek a Crisp alternative?

Yes, for website chat with AI answers, booking and leads. Crisp is broader on channels.

How does Crisp charge for AI?

Crisp includes a dollar amount of AI credits in each paid plan, which it converts to an approximate number of automated conversations.

Does Chatdek have an omnichannel inbox?

Chatdek has a website chat, forms, tickets and a team mailbox (tickets and the mailbox are on Pro and above), but not WhatsApp or social channels.