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Contact
Send us a message if you have a question about Chatdek, want to book a demo call, need help setting up your chat widget, or have a billing question. A real person on the Chatdek team reads every message and replies by email.
Chatdek teamAI
We reply by email
10:24 AM
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Email us
info@chatdek.comSales and demos
sales@chatdek.comHelp for customers
support@chatdek.comWhere we work
We are a remote team and work with businesses worldwide.
Get a faster answer
A few details let us reply with a direct answer the first time.
No slides and no pressure. We use your own website, so you see Chatdek answering the questions your customers really ask.
Request a demoWe look at your website
So the demo uses your kind of questions.
We show Chatdek working
Answers, a booking and a lead, end to end.
You ask us anything
Plans, setup, languages, or how your team would use it.
You decide at your own pace
Choose a plan on the pricing page when you are ready.
FAQs
Yes. Send us a message with this form and choose a demo request. We will arrange a call to show you Chatdek on a site like yours and answer your questions.
Yes. If you get stuck adding your business information, customizing the widget or installing the snippet, contact us and we will help you get it working.
Use this contact form or email support@chatdek.com from the address on your account. Pro, Agency and Scale are answered ahead of Starter and trial accounts. First-reply times by plan: Starter 3 business days, Pro 1 business day, Agency 12 business hours, Scale 4 business hours (business hours, Monday to Friday, 09:00–18:00 Pakistan time).
Tell us your website address, what you want the assistant to do (answer questions, book appointments or collect leads) and how many websites you run. That helps us give you a useful answer the first time.
No. Anyone can send us a message. If you already have an account, use the same email so we can find it quickly.
Contact us through this form or at billing@chatdek.com with the email on your account. You can also renew, change or cancel your plan yourself from Plan & billing in the portal.