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Training
How to train the assistant with business details, FAQs, services, policies, and website crawler content so answers stay accurate.
Guide summary
A strong knowledge base is what makes the assistant feel trained rather than generic. This guide explains how to structure that knowledge for better answers.
This guide helps you with
Topic 01
Start with business fundamentals
Topic 02
Use the crawler carefully
Topic 03
Tune the persona
Full Guide
Each section below is written to help operators understand what happens next without relying on vague product copy.
In your client dashboard, add core business details first: services, contact information, FAQs, booking steps, and pricing guidance.
These give the assistant the minimum context needed to answer common visitor questions with confidence.
The website crawler in your dashboard pulls useful page content into the assistant’s knowledge layer, but your manual content still matters.
The best results usually come from combining good page content with structured service, FAQ, and policy entries.
Use the assistant name, tone, and style settings in your dashboard to make responses sound intentional and aligned with the brand.
This is especially important for healthcare, legal, premium service, and brand-sensitive websites.
Related Guides
These links are the best next reads for teams moving from setup into live operation.
Activation
How your client dashboard connects to your subscription, validates your plan, and activates the correct feature set for your website.
Open guideOperations
How Chatdek stores leads and appointments, what gets exported, and how teams use the Visitor Inbox to track follow-up activity.
Open guideIntegrations
Understand what tools are available in your plan, how Google and email integrations behave, and what unlocks after an upgrade.
Open guide