Docs
A practical docs hub for launch, activation, training, and support
Start with the guides below, then open the full article for the workflow you need. The goal is clarity, not a wall of technical instructions.
What this covers
Focus 01
How a buyer moves from package selection to a live chatbot.
Focus 02
What the subscription key controls and how activation works.
Focus 03
How to train the assistant, capture leads, use tools, and manage renewals.
Launch
Getting started with Chatdek
A clear launch path from package selection to live chatbot, including manual onboarding and the Setup Package service.
Activation
License activation and plan setup
How your client dashboard connects to your subscription, validates your plan, and activates the correct feature set for your website.
Training
Knowledge base setup
How to train the assistant with business details, FAQs, services, policies, and website crawler content so answers stay accurate.
Operations
Lead capture and visitor inbox
How Chatdek stores leads and appointments, what gets exported, and how teams use the Visitor Inbox to track follow-up activity.
Guide Library
Open the guide you need
Each guide has its own detailed page so visitors can read one specific topic without scanning a long mixed documentation page.
Getting started with Chatdek
A clear launch path from package selection to live chatbot, including manual onboarding and the Setup Package service.
Read guide
License activation and plan setup
How your client dashboard connects to your subscription, validates your plan, and activates the correct feature set for your website.
Read guide
Knowledge base setup
How to train the assistant with business details, FAQs, services, policies, and website crawler content so answers stay accurate.
Read guide
Lead capture and visitor inbox
How Chatdek stores leads and appointments, what gets exported, and how teams use the Visitor Inbox to track follow-up activity.
Read guide
Integrations and tool access
Understand what tools are available in your plan, how Google and email integrations behave, and what unlocks after an upgrade.
Read guide
Renewals, expiry, refunds, and support
How subscription periods start, how renewals work, what happens on expiry, and when to contact support for plan or domain changes.
Read guide