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Chat widget
AI agents let you run several assistants on one website. Each agent has its own name, photo and role, such as customer care, bookings, support or sales, and its own instructions. Visitors can be routed to the right agent, or choose one from a list, and an agent can ask before handing a chat to another.
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How it works
Open AI Agents in the portal and create an agent with a name, photo and role.
Set what it is for, how it speaks and what it should and should not do.
Choose how visitors reach it: routing by page, a picker list, or automatic routing.
Watch each agent's chats and results, and adjust its instructions.
In depth
A single Chatdek assistant is already a full AI receptionist. Agents are for businesses where different jobs need a different voice or different knowledge: sales questions on the pricing page, support questions in the help area, bookings everywhere else.
Each agent has its own name, photo, role, instructions and personality, so visitors meet the right helper for what they came to do.
An agent can pass a chat to another agent, but it asks the visitor first. The next agent only reads the earlier conversation if the visitor agrees, and a short summary is passed on instead of a long transcript.
Visitors always know they are talking to an AI: the chat window shows an AI badge, and they can ask for a person at any time.
Chats, leads and bookings show which agent handled them. That makes it easy to see whether your bookings agent is converting and whether your support agent is missing questions you should add to its knowledge.
AI agents: 1 on Starter, 2 on Pro, 5 on Agency and 12 on Scale.
Updated October 2026
Example: two agents on one website
Illustrative conversation, not a real customer.
Every plan includes at least one agent. AI agents: 1 on Starter, 2 on Pro, 5 on Agency and 12 on Scale.
Compare plansTry the live demo on our home page, or book a call with the Chatdek team.
FAQ
No. One agent is a complete assistant. More agents help when different jobs need a different voice or different knowledge, such as sales and support.
Yes. The chat window shows an AI badge, and visitors can ask for a person at any time.
Yes. The agent asks the visitor first, then introduces the next agent. The next agent only reads the earlier chat if the visitor agrees.
Related features
A chat widget that answers visitors 24/7 from your own business information, in the tone you set.
Learn moreWrite entries, upload documents or let Chatdek read your website so the assistant knows your business.
Learn moreVisitors can ask for a person. Your team takes over the chat live and hands back to the AI when done.
Learn more