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How it works
You sign up, add your business information, customize the widget and paste one snippet into your website. From then on, your AI receptionist answers visitors from that information, books appointments in the chat, saves leads and hands conversations to your team when a person is needed.
<script src="https://widget.chatdek.com/widget.js" data-key="YOUR_KEY" async></script>
Smile DentalAI
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Powered by Chatdek
Setup
Step 01
Sign up free at app.chatdek.com, verify your email and choose Starter, Pro, Agency or Scale.
Step 02
Add your services, prices, hours and FAQs to the knowledge base, or upload documents you already have.
Step 03
Set colors, greeting and rules in Widget Setup, then paste one snippet on your website.
Paste it before the closing </body> tag. It works on WordPress, Shopify, Wix, Webflow, Squarespace or any site where you can add a script. Your key is shown in the portal.
<script src="https://widget.chatdek.com/widget.js" data-key="YOUR_KEY" async></script>Knowledge base
From your knowledge base: the information you add in the portal. When the assistant cannot find an answer, it can collect the visitor’s details or offer to connect them with your team.
Type in your services, prices, opening hours, policies and FAQs, one entry at a time.
Upload a price list, menu or brochure as PDF, Word, text or CSV, up to 10 MB each.
Chatdek reads your website pages, picks up your logo and colours so the chat looks like your site, and keeps your answers fresh: monthly, weekly or daily by plan.
Set its purpose, tone, rules and topics to avoid, then test it before going live.
In the chat
01
The assistant answers from your knowledge base, 24/7, in up to 16 languages. Questions it cannot answer show up in the portal so you can add the missing information.
02
On Pro and above, they choose a service, staff member, date and time inside the chat. You approve the request or let it confirm automatically, and email confirmations and reminders go out.
03
Name, email, phone and any custom fields are saved as a lead, together with the full conversation. You can tag, add notes and export leads as CSV.
04
On Pro and above, your team sees the chat in the Human Handoff inbox, takes over from the AI and hands it back when done. On every plan you can offer WhatsApp, phone or email links.
You and your team get notified in the portal, by browser or phone push, and by email, with settings for each person.
In the portal
Install on WordPress, Shopify, Wix, Webflow, Squarespace or plain HTML with one snippet.
Booking confirmations, reminders and notifications can be sent from your own email.
Get browser or phone push notifications for new chats, leads and bookings.
Export leads, chats and your knowledge base as CSV files to use in other tools.
Offer visitors links to reach you on WhatsApp, by phone, by email or on any page you choose.
Example
Pick a made-up business and ask it what a customer would ask. The answers come from a short description of that business, the same way your assistant answers from your knowledge base.
Pick an example business and chat with its AI assistant. The businesses are made up; the AI replies are real.
Choose a business
FAQ
You add your business information to the Chatdek knowledge base and paste one snippet on your website. The chat widget then answers visitors from that information, books appointments on Pro and above, captures leads and, on Pro and above, lets your team take over when needed.
No. You copy one snippet from the Install Guide in the portal and paste it before the closing body tag of your site. It works on WordPress, Shopify, Wix, Webflow, Squarespace and plain HTML.
The conversation is saved in Chat History. Any contact details become a lead, any booking appears in your Bookings calendar, and your team gets notified in the portal, by push or by email.
Yes. In Widget Setup you choose the colors, logo, avatar, launcher, greeting and header, and you set the assistant's purpose, personality, rules and topics to avoid.
Yes. Chatdek is one script tag, so it works on any site that lets you add code before the closing body tag, including WordPress, Shopify, Wix, Webflow, Squarespace and plain HTML. The Setup Guide has steps for each.
You give it your information: pages from your website, pasted text, FAQs, services, prices and opening hours. It answers only from that material and the rules you set, and when it does not know, it can collect the visitor's details or hand the chat to your team.
You can create an account, choose a plan and add your first business information in one sitting. Pasting the install snippet itself takes about 2 minutes.