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About us
Chatdek (chatdek.com) is an AI receptionist for business websites that answers visitors, books appointments and captures leads 24/7, and hands conversations to your team. We built it for small and medium businesses that want quick, accurate answers on their website without hiring more staff.

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What we do
Customers ask the same questions every day: what do you charge, when are you open, can I book for Tuesday? When nobody is there to answer, many of them leave. Small teams cannot sit by a live chat all day, and scripted chatbots often frustrate people.
So we built an assistant that answers from the information you give it, takes bookings and contact details, and passes the chat to a real person when that is the better option. You manage all of it from one portal at app.chatdek.com.
Chatdek is spelled with a k and is built by Advergenix.
AI assistant
Answers from your knowledge base
Appointment booking
Booked inside the chat
Lead capture
Saved with the conversation
Human handoff
Your team takes over
Chatdek portal
Example of what your team sees
Knowledge base
Bookings
Leads
Human handoff
Who it’s for
Any business whose website gets the same questions again and again, especially when booking a visit or a call is the next step.
Salons, local services and online stores can use the same features. Agencies can run several client websites from one account, with white label on the Business and Agency plans.
What we believe
The assistant answers from the business information you give it, so visitors get your prices, hours and policies, not guesses.
You set the assistant's rules and topics to avoid, and your team can take over any chat from the portal.
One portal, one snippet and plain settings. No developer needed to get the widget live.
Our promises
The assistant answers from what you give it, not from generic web content.
Visitors can ask for a human, and your team can take over any chat.
Pay by card for 1, 3, 6 or 12 months up front, and cancel anytime.
A person on the Chatdek team reads every message and replies by email.
Chatdek is self-serve. You create an account, choose a plan, add your business information and paste one snippet into your website. Plans are paid for 1, 3, 6 or 12 months up front, and you can cancel anytime.
If you would rather talk it through first, book a demo call with our team or email us at info@chatdek.com.
Name
No. Chatdek (chatdek.com) is an AI receptionist and chatbot for business websites. Chatdesk is a separate company that provides outsourced customer support for e-commerce brands. Chatdek is not affiliated with Chatdesk.
Our name is spelled C-H-A-T-D-E-K and our website is chatdek.com.
Company facts