Is Chatdek working?

Live checks of every part of Chatdek, run every minute. Updates appear here first.

Partial outage

Last checked Oct 19, 2:06 AM UTC

Active incidents

Investigating

Started Oct 17, 8:37 PM UTC · Affects: AI assistant

Investigating Oct 17, 8:37 PM UTC
Our automated checks found a problem with AI assistant. We are looking into it.

Website
99.8% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.8% uptime · Answers in about 466 ms
Customer portal
99.5% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.5% uptime · Answers in about 527 ms
Admin and API
99.4% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.4% uptime · Answers in about 407 ms
Chat widget delivery
99.9% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.9% uptime · Answers in about 283 ms
AI assistant
0.1% uptimeOutage
90 days agoOct 19, 2026: an outageToday
Last 30 days: 0.1% uptime · Answers in about 55 ms
Booking pages
99.9% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.9% uptime · Answers in about 279 ms
Database
99.9% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.9% uptime · Answers in about 76 ms
Email
99.9% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.9% uptime · Answers in about 118 ms
Knowledge crawler
99.9% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 99.9% uptime · Answers in about 82 ms
Scheduled jobs
100% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 100% uptime · Answers in about 54 ms
Payments
96.7% uptimeOperational
90 days agoOct 19, 2026: no problemsToday
Last 30 days: 96.7% uptime · Answers in about 522 ms

No maintenance is scheduled in the next 30 days.

Resolved

Started Oct 17, 8:36 PM UTC · Affects: Payments

Resolved Oct 17, 9:29 PM UTC
Payments is working normally again.
Investigating Oct 17, 8:36 PM UTC
Our automated checks found a problem with Payments. We are looking into it.

How we measure

Every minute our monitor asks each part of Chatdek for a real page or a real answer, the way a visitor or your website would.
A check that fails or does not answer within 8 seconds counts as an outage. One that answers but takes over 4 seconds counts as slow.
Uptime is the share of checks that passed or were only slow. Planned maintenance is shown separately and is not counted as downtime.
If a part is down for 3 minutes in a row we post an incident automatically, and close it after 3 good minutes. Our team adds updates by hand when customers are affected.
This status comes from our own monitor. If this page cannot load it, it says so instead of guessing.

If everything above is working and you still have a problem, write to support@chatdek.com or use the chat on this page.