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Restaurants
A restaurant gets asked the same things on every channel: are you open, do you have vegan options, can I bring ten people on Friday? Chatdek answers from your menu and policies at any hour and takes booking requests while your team is serving.

Olive KitchenAI
Online - Replies instantly

10:24 AM
Powered by Chatdek
Audience
Built for restaurants, cafés, bakeries, event and private dining venues, and food businesses with more than one location.
Answers
24/7
Forms
All plans
Booking
Pro and above
What it handles
Setup
Part 1 of 3
Add your menus, opening hours, address, parking and dietary information. Upload a PDF menu if you have one.
Part 2 of 3
Create a form for private dining or catering requests, and on Pro or above set up bookings with your hours and a daily maximum.
Part 3 of 3
Guests get answers right away, and their requests are saved in the portal for your team.
Examples
Guests asking about vegetarian, halal, gluten-free or seasonal dishes get answers from the menu and notes you added.
A form in the chat collects the date, number of guests and contact details, so your team has what it needs to reply.
When the restaurant is closed, the assistant still answers questions and shows your offline message for anything that needs staff.
A conversation, start to finish

Olive KitchenAI
Online - Replies instantly

10:24 AM

10:25 AM
Powered by Chatdek
In depth
Add your menu, dietary options, opening hours, parking and policies for large groups. The assistant answers from that text. For allergies, tell it to repeat only what is on your menu and to ask guests to confirm with staff, since ingredient details change.
It answers in up to 16 languages, which helps with tourists and local communities.
On Pro and above, guests request a table by choosing a date and time, and you approve each request or let them confirm automatically. For large groups or events, send the details to your team instead.
Chatdek takes the booking request and contact details. It does not take deposits or payments.
The calls that interrupt service are usually simple ones: opening times, parking, and whether a dish is vegetarian. Moving them to the chat leaves the phone for guests who really need to call. Use proactive messages to mention a special or holiday hours on the pages visitors actually read.
Updated October 2026
Example: a group asks on Friday afternoon
Illustrative conversation, not a real customer.
Questions
Yes, on Pro and above. Guests choose a date and time and you approve or auto-confirm. It does not take deposits.
It repeats what you have written about your menu and asks guests to confirm allergies with staff. Do not let it guess about ingredients.
Yes. Update the knowledge base or use a proactive message to mention specials and holiday hours.
Agency and above include more websites and booking locations. Keep each location's hours in its own knowledge.
No. It reduces repeat calls by answering common questions online, and guests can still call or ask for a person.
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