Launch
Getting started with Chatdek
A clear launch path from package selection to live chatbot, including manual onboarding and the Setup Package service.
Guide summary
This guide helps a new buyer understand what happens from the moment they choose a package to the point the chatbot is live on the website.
This guide helps you with
Topic 01
Choose the right onboarding path
Topic 02
What the buyer receives
Topic 03
When Day 1 starts
Full Guide
Read the rollout notes in plain language
Each section below is written to help operators understand what happens next without relying on vague product copy.
Choose the right onboarding path
Chatdek supports three launch routes: automated checkout via PayFast, manual local payment, and a done-for-you Setup Package.
PayFast checkout gives instant automated access. Manual payment is best for local bank transfers. Setup Package is best when the buyer wants Chatdek installed and configured for them.
What the buyer receives
After successful payment, the buyer receives their client dashboard login credentials, license key, and setup guide link via email.
The next step is logging into app.chatdek.com, copying the embed script, and adding it to your website to go live.
When Day 1 starts
The subscription period starts when the plugin is activated successfully with the issued subscription key.
From that point onward, feature access, usage sync, and plan limits are controlled through the connected Chatdek package.
Related Guides
Keep reading the next most relevant docs
These links are the best next reads for teams moving from setup into live operation.
Activation
License activation and plan setup
How your client dashboard connects to your subscription, validates your plan, and activates the correct feature set for your website.
Open guideSupport
Renewals, expiry, refunds, and support
How subscription periods start, how renewals work, what happens on expiry, and when to contact support for plan or domain changes.
Open guide