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Getting started with Chatdek takes four steps. Create a free account at app.chatdek.com, choose a plan, add your business information to the knowledge base, then customize the widget and paste the install snippet on your website. Most people can do the install itself in about 2 minutes.
In short
Go from a new account to a live chat widget in four steps: sign up, choose a plan, add your business information, then customize and install the widget.
Go to app.chatdek.com/signup and enter your name, email, password, company and website address.
We send you an email to verify your address. Click the link in that email, then log in to the Chatdek portal.
In the portal, open Plan & billing and pick Starter, Pro, Agency or Scale. You can pay for 1, 3, 6 or 12 months by card.
You can also buy a plan from chatdek.com/pricing. Either way, your plan is activated automatically once the payment goes through.
Open Knowledge Base and add entries for your services, prices, opening hours, policies and common questions. You can also upload PDF, Word, text, Markdown or CSV files.
On every plan, you can let Chatdek read your website pages. See the knowledge base guide for tips.
Open Widget Setup to set the colors, logo, greeting and assistant settings.
Then open Install Guide, copy your snippet and paste it into your website just before the closing </body> tag. See the install guide for platform-specific steps.
If you get stuck at any step, send us a message through the contact page or email support@chatdek.com and we will help.
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