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Comparison
tawk.to is known for a free live chat widget with its branding kept, plus paid add-ons. Chatdek is an AI chatbot and receptionist with booking and lead capture in paid plans after a free trial. tawk.to fits a budget live-chat need; Chatdek fits a business that wants AI answers and bookings.
At a glance
| Chatdek | tawk.to | |
|---|---|---|
| Best for | You want AI answers, booking in the chat and lead capture in one plan. | You want the lowest-cost live chat and are happy to keep the branding. |
| Pricing as listed | Plans from $21 a month, after a 7-day Agency trial with no card | The software is free, with the Powered by tawk.to branding kept. |
| AI answers | Included in every plan, with monthly AI chat limits per plan | AI Assist is listed from $29 a month. |
| Not offered | Phone calls, WhatsApp Business API, payments in the chat | See its pricing page for current limits |
Compared on October 15, 2026. Competitor details come from its public pricing page and may have changed since.
Pricing
Source: tawk.to pricing page, read on October 15, 2026. Prices change, so check the source before deciding.
Chatdek plans start from $21 a month, with the AI assistant and lead capture in every plan. Booking, support tickets and live chat takeover are on Pro and above. See current Chatdek plans.
Where tawk.to is stronger
Where Chatdek is stronger
Which should you choose?
You want the lowest-cost live chat and are happy to keep the branding.
You want AI answers, booking in the chat and lead capture in one plan.
Chatdek does not answer phone calls, does not connect to the WhatsApp Business API, does not take payments in the chat and is not a full enterprise helpdesk. If you need those, look at a broader platform.
Questions
Yes, if you want an AI receptionist that books appointments. tawk.to's strength is free live chat.
Its pricing page says the software is free with its branding. Branding removal and AI Assist are paid add-ons.
Yes, on Pro and above. Your team can take over any chat live from the Human Handoff inbox.
Updated October 15, 2026