Comparison

Chatdek vs Olark: which AI chatbot fits?

Olark sells a Standard AI Website Agent at a higher flat price and a human-only live chat per agent. Chatdek is built for small businesses with an AI receptionist, booking and lead capture in plans for a much wider price range. Olark suits teams that want unlimited AI conversations on one plan; Chatdek suits owners watching cost.

Start free 7-day trial See Chatdek pricing

At a glance

Chatdek and Olark side by side

	Chatdek	Olark
Best for	You are a small business that wants an AI receptionist with booking and leads at a small-business price.	You expect very high AI chat volume and want unlimited conversations at a flat price.
Pricing as listed	Plans from $21 a month, after a 7-day Agency trial with no card	Standard AI Website Agent listed at $400 a month billed annually, with unlimited AI conversations and one human seat; extra agents are listed at $29 a month.
AI answers	Included in every plan, with monthly AI chat limits per plan	Standard AI Website Agent listed at $400 a month billed annually, with unlimited AI conversations and one human seat; extra agents are listed at $29 a month.
Not offered	Phone calls, WhatsApp Business API, payments in the chat	See its pricing page for current limits

Compared on October 17, 2026. Competitor details come from its public pricing page and may have changed since.

Pricing

What Olark lists for pricing

Standard AI Website Agent listed at $400 a month billed annually, with unlimited AI conversations and one human seat; extra agents are listed at $29 a month.
Live Chat without AI listed at $29 per agent a month, with a 14-day free trial and no credit card.
A custom plan for regional routing, multiple teams, SSO and custom SLAs is available through sales.

Source: Olark pricing page, read on October 15, 2026. Prices change, so check the source before deciding.

Chatdek plans start from $21 a month, with the AI assistant and lead capture in every plan. Booking, support tickets and live chat takeover are on Pro and above. See current Chatdek plans.

Where Olark is stronger

Unlimited AI conversations on its Standard plan
A long-established live chat product
Enterprise routing and SSO options

Where Chatdek is stronger

One product for AI answers, appointment booking inside the chat, lead capture and contact options for a person (live takeover on Pro and above)
Up to 16 chat languages with right-to-left layout (2 on Starter, 5 on Pro, 16 on Agency and Scale), and translated forms and booking emails
Built for small business and local-service websites, with industry setups and one-line install
A 7-day Agency trial with no card, and plan prices shown on the pricing page
Plans for small businesses that start far below a $400 monthly price

Which should you choose?

Choose Olark if

You expect very high AI chat volume and want unlimited conversations at a flat price.

Choose Chatdek if

You are a small business that wants an AI receptionist with booking and leads at a small-business price.

Where Chatdek is not the right fit

Chatdek does not answer phone calls, does not connect to the WhatsApp Business API, does not take payments in the chat and is not a full enterprise helpdesk. If you need those, look at a broader platform.

Questions

Chatdek and Olark: common questions

Is Chatdek an Olark alternative?

Yes, for small business websites. Olark's AI plan is aimed at larger volumes.

Does Chatdek limit AI chats?

Yes. Each plan has a monthly allowance, shown on the pricing page.