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Salons
You cannot answer messages with color on your hands. Chatdek answers price, service and timing questions from your list, requests appointments in the chat and keeps new client details for you to follow up when you are free.
Hair and BeautyAI
Online - Replies instantly
10:24 AM
Powered by Chatdek
Audience
Built for hair salons, barbershops, nail bars and beauty studios, from one chair to several locations.
Answers
24/7
Booking
Pro and above
Languages
16
What it handles
Setup
Part 1 of 3
Add your services, prices by stylist, patch-test rules, opening hours and cancellation policy to the knowledge base.
Part 2 of 3
Set the assistant's tone and add topics to avoid, such as medical advice about skin reactions.
Part 3 of 3
Paste the install snippet on your website. Visitors ask questions in the chat, and your team picks up anything that needs a person.
Examples
A visitor asks what a cut and color costs. The assistant answers from your price list, so your hands stay on the client in the chair.
A client picks a service and a free slot in the chat. You approve it, or let it confirm automatically.
Add your patch-test rule to the knowledge base so every color client hears it before they arrive.
A conversation, start to finish
Hair and BeautyAI
Online - Replies instantly
10:24 AM
10:25 AM
Powered by Chatdek
In depth
Put your service list, price ranges by stylist, durations and cancellation policy in the knowledge base. Clients get a consistent answer without stopping you mid-service.
Patch-test rules and aftercare advice can be added once and repeated for every new color client.
On Pro and above, clients choose a service, stylist and open time. Durations and buffer time follow your settings, and you decide whether each booking needs approval.
Reminder emails the day before help with no-shows, and you can add bookings yourself for phone and walk-in clients.
Skin reactions and allergy concerns are for a professional. Add them as topics to avoid, and the assistant will offer to bring in your team or give your phone number.
Updated October 2026
Example: a client asks about color
Illustrative conversation, not a real customer.
Questions
Yes, on Pro and above. They pick a service, stylist and open time.
Yes. Add price ranges by stylist and service to the knowledge base.
Yes, as long as you add your rule to the knowledge base. It will repeat it before the visit.
Yes. It can explain your walk-in policy and wait times, and take bookings for those who prefer an appointment.
Yes. You can add bookings for phone and walk-in clients so the calendar stays complete.
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