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Team tools
Contacts bring together everything Chatdek knows about a person: their leads, support tickets and bookings. Your team sees the whole history in one place instead of searching several lists.
How it works
Visitors leave details in chats, forms and bookings.
Chatdek matches those details to one person.
Open a contact to see their leads, tickets and bookings together.
Use the history to reply with context.
Contacts are part of the leads area. How many leads you can capture a month depends on your plan.
Compare plansTry the live demo on our home page, or book a call with the Chatdek team.
FAQ
No. Contacts are built from the details your visitors already share, so there is nothing to set up.
No. It is a simple, shared view of each person. Leads also have stages and follow-up reminders.
Related features
Collect contact details in the chat and keep every lead with its full conversation.
Learn moreEvery request becomes a numbered ticket your team can assign, answer and track, set up your way.
Learn moreVisitors pick a service, date and time inside the chat. You manage every booking from one calendar.
Learn more