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Hospitality
Guests ask about rooms, check-in times, parking and the neighborhood long before they book, and often in a language your front desk does not speak. Chatdek answers from your information in up to 16 languages and captures inquiries for your team.
Hotels and GuesthousesAI
Online - Replies instantly
10:24 AM
Powered by Chatdek
Audience
Built for independent hotels, guesthouses, bed and breakfasts and serviced apartments.
Answers
24/7
Booking
Pro and above
Languages
16
What it handles
Setup
Part 1 of 3
Add your room types, check-in and check-out times, facilities, parking, breakfast and local tips to the knowledge base.
Part 2 of 3
Set the assistant's tone and add topics to avoid, such as confirming rates or availability that your team has not approved.
Part 3 of 3
Paste the install snippet on your website. Visitors ask questions in the chat, and your team picks up anything that needs a person.
Examples
A traveler asks about parking and breakfast at midnight and gets a clear answer.
Guests ask in their own language and receive replies in it.
Requests such as an early check-in go to reception with the conversation.
A conversation, start to finish
Hotels and GuesthousesAI
Online - Replies instantly
10:24 AM
10:25 AM
Powered by Chatdek
In depth
International guests expect a reply in their language, immediately. Chatdek supports up to 16 languages and visitors can switch from the chat menu. Write your policies once in English or your main language; the assistant answers in the guest's.
Machine translation is good for everyday questions. Review key wording such as cancellation terms yourself.
Check-in and check-out times, parking, breakfast, pets, airport transfers, accessibility and local recommendations. Put them in the knowledge base and keep seasonal changes up to date.
Chatdek can collect dates, party size and contact details as a lead for your team to answer with an offer. It does not connect to booking engines or take payments, so keep reservations in your existing system and use the chat to feed it good inquiries. Visitors can ask for a person at any time.
Updated October 2026
Example: a guest asks in French
Illustrative conversation, not a real customer.
Questions
Chatdek collects inquiry details such as dates and guests for your team. It does not connect to booking engines or take payments.
16, including Arabic, French, German, Spanish, Chinese and Japanese, with right-to-left layout for Arabic.
Yes, if you add local recommendations and directions to the knowledge base.
Yes. A single-property guesthouse can use the Starter plan.
Yes, on Pro and above. Staff can take over from the Human Handoff inbox and hand the chat back to the AI.
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