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E-commerce
Chatdek gives a online stores website an AI assistant that answers visitors from your own information, around the clock. Answer shipping, returns and sizing questions and help shoppers decide, with a person one tap away. When someone needs a person, your team takes over the conversation from the Chatdek portal.
OnlineAI
Online - Replies instantly
10:24 AM
Powered by Chatdek
Audience
Built for online stores selling their own products on any platform.
Answers
24/7
Booking
Pro and above
Languages
16
What it handles
Setup
Part 1 of 3
Add your shipping times and costs, returns, sizing guides, payment methods and order support steps to the knowledge base.
Part 2 of 3
Set the assistant's tone and add topics to avoid, such as refund promises beyond your written policy.
Part 3 of 3
Paste the install snippet on your website. Visitors ask questions in the chat, and your team picks up anything that needs a person.
Examples
A shopper asks about delivery time and returns and gets the answer without leaving the page.
A customer asks where their parcel is and your team receives a ticket.
The assistant uses your size guide to answer.
A conversation, start to finish
OnlineAI
Online - Replies instantly
10:24 AM
10:25 AM
Powered by Chatdek
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