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Why it matters
The assistant is only as good as this material. Keep it current and add answers for the questions it could not answer.
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The short answer
A chatbot knowledge base is the information an AI chatbot is allowed to answer from: your services, prices, hours, policies and frequently asked questions, plus pages and documents you add.
The assistant is only as good as this material. Keep it current and add answers for the questions it could not answer.
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