1
Prices and what is included
How much does it cost? What is included? Are there extra fees? Put the real figures in a price list and say what each covers.
2
Availability and booking
Are you open now? Can I book for Saturday? How soon can you start? Opening hours, closures and booking rules answer these.
3
Location and access
Where are you? Is there parking? Do you come to me? Include your address, service areas and how to find you.
4
How it works
What happens first? How long does it take? What should I bring? Describe the steps in order.
5
Trust and policies
Are you licensed? What is your refund policy? How do you protect my data? Link the real policy pages.
6
Write each answer once
Add each answer to your knowledge base in plain sentences. Review the questions the chatbot could not answer every week and add them.