Do I need to understand RAG to use Chatdek?

No. You add information in the portal and Chatdek handles retrieval.

Glossary

What is retrieval-augmented generation (RAG)?

Updated October 17, 2026 · 3 min read · Chatdek

The short answer

Retrieval-augmented generation (RAG) is a technique where an AI first finds the relevant passages from your own information and then writes the answer from them. It is how a chatbot answers from your documents.

Why it helps

The answer is grounded in your material, which lowers the chance of invented facts and lets you update knowledge without retraining a model.

Questions

Do I need to understand RAG to use Chatdek?: No. You add information in the portal and Chatdek handles retrieval.

Related on Chatdek

Knowledge base
How AI chatbots avoid making things up
Start your free 7-day trial

Keep reading

GlossaryWhat is an AI chatbot?An AI chatbot is a chat window that understands a visitor's own words and writes an answer, instead of following a fixed menu. On a business website it…
GlossaryWhat is an AI receptionist?An AI receptionist is an AI chatbot with a receptionist's job: it greets visitors, answers common questions, books appointments, collects contact details and…
GlossaryWhat is live chat?Live chat is a website chat where a real person replies in real time. It feels personal but only works while someone is online, which is why many sites pair…

Loading…