1
Need
What are you looking for? This tells you which person or page to use.
2
Timing
When do you need it? Urgent inquiries deserve a faster reply.
3
Budget range
Ask only if it changes what you offer, and use ranges rather than exact figures.
4
Location
Where are you based? Useful for local services and delivery.
5
Contact
What is the best email or phone number? Ask last, once the visitor sees the value.
6
Keep it light
Each extra question loses people. Chatdek saves each lead with the whole conversation, so you can see what the visitor already told the assistant and avoid asking twice.