1
Why speed matters
A visitor who gets no answer will often ask a competitor next. The first reply sets the tone, even if it only confirms that someone will follow up.
2
Answer the common questions automatically
Most inquiries are repeats: prices, hours, availability, how to start. An AI assistant with your information answers these immediately, so your team only handles the rest.
3
Route to the right person
Decide who handles sales, support and bookings. In Chatdek, chats, tickets and leads can be assigned, and each person chooses how they are notified.
4
Use saved replies
Write your best answer once and reuse it. Keep a short list for the ten most common questions.
5
Cover the quiet hours
Evenings and weekends are when many visitors browse. An assistant that answers, or takes details and promises a reply time, keeps those visitors.