1
Why book inside the chat?
Every extra step loses people. When a visitor asks "Can I come on Tuesday?", the best answer is a list of free times they can tap, not a phone number.
2
What to set up first
- Your services and how long each takes
- Opening hours for each day of the week
- Staff, if customers can choose who they see
- Buffer time between appointments and how far ahead people can book
- Whether bookings need your approval
3
Reminders and changes
Reminder emails reduce no-shows. In Chatdek, customers also get a link to manage their booking, so changes do not need a phone call.
4
Which plans include it?
Booking is on Chatdek's Pro plan and above. Waitlists, recurring bookings and automations are included on the same plans.